TotalCare Benefit Group
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Privacy Policy

Last updated: June 23, 2026

TotalCare Benefit Group("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit a contact or lead form, book an appointment, or otherwise interact with us.

Information We Collect

We may collect the following types of information:

  • Contact information — name, email address, phone number, and mailing address when you request information or book an appointment.
  • Insurance inquiry details — insurance type of interest, preferred contact method, and messages you choose to provide.
  • Appointment information — scheduling preferences, notes, and related details for consultations.
  • Technical information — browser type, device information, IP address, pages visited, and similar usage data collected through standard web logs and cookies.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide insurance information or quotes
  • Schedule, confirm, and manage appointments
  • Communicate with you by phone, email, or text as you request
  • Improve our website, services, and customer experience
  • Comply with legal, regulatory, and licensing obligations
  • Protect against fraud, spam, and unauthorized activity

How We Share Information

We do not sell your personal information. We may share information only in the following circumstances:

  • Insurance carriers and partners — when needed to provide quotes, applications, or policy-related services you request.
  • Service providers — such as email, hosting, calendar, and database providers that help us operate our business under confidentiality obligations.
  • Legal requirements — when required by law, regulation, subpoena, or to protect our rights and safety.

Cookies and Analytics

Our website may use cookies and similar technologies to maintain sessions, remember preferences, and understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect certain site features.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices

Depending on applicable law, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction or deletion of certain information
  • Opt out of marketing communications
  • Withdraw consent where processing is based on consent

To make a request, contact us using the information below. We may need to verify your identity before responding.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

Third-Party Links

Our website may contain links to third-party websites, including insurance carriers. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when changes were made. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, contact us:

See also our Terms of Service.

Questions? Contact us.